Refund and Cancellation Policy
Refund and Cancellation Policy for LiloTv
Last updated: January 2026
At LiloTv, operated by Blueice Multimedia, we strive to provide a smooth and satisfying streaming experience. Please read this Refund and Cancellation Policy carefully to understand your rights and obligations regarding subscriptions, cancellations, and refunds.
1. Subscription Cancellations
You may cancel your LiloTv subscription at any time. Upon cancellation:
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Continued Access: You will continue to have access to premium content and services until the end of your current billing cycle. There will be no immediate interruption to your service.
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No Refund for Partial Periods: We do not offer refunds for any unused portion of the subscription period. Your subscription will remain active until the next billing date.
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How to Cancel: You can cancel your subscription through your account settings within the app or by contacting our support team at info@lilotv.in.
2. Refund Eligibility
Refunds may be granted only under the following circumstances:
Eligible Cases
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Accidental or Duplicate Billing: If you are charged incorrectly due to a technical error or duplicate transaction.
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Unauthorized Transactions: If a payment was made without your authorization, you must notify us within 7 days of the transaction.
Non-Refundable Cases
Refunds will not be issued for:
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Change of mind after subscribing
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Dissatisfaction with content alone
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Lack of usage or inactivity after purchase
3. Refund Process
If you believe you are eligible for a refund:
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Contact Support: Email us at info@lilotv.in with:
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Your registered email address
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Subscription plan and payment date
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Clear reason for the refund request
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Verification: Our team will review your request for eligibility.
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Processing Time: If approved, refunds will be processed within 7–10 business days to the original payment method.
4. Free Trials
If LiloTv offers a free trial, you must cancel your subscription before the trial period ends to avoid being charged. No refunds will be issued for charges incurred due to failure to cancel before the trial expiry.
5. Changes to This Policy
Blueice Multimedia reserves the right to modify or update this Refund and Cancellation Policy at any time. Any changes will be effective immediately upon posting. Continued use of LiloTv after updates signifies your acceptance of the revised policy.
6. Contact Us
If you have any questions regarding this Refund and Cancellation Policy or need assistance:
📧 Email: info@lilotv.in
📞 Phone: +91 8424040988
Our support team is always available to assist you with cancellation or refund-related concerns.